Delivery

DELIVERY AND COLLECTIONS

It is the customer’s responsibility to ensure all delivery address/details are correct. Claretys flowers  cannot be held responsible for the delay of deliveries as a result of adverse weather conditions or accident.
 

LOCAL DELIVERY

We delivery locally.  All areas that we deliver to can be found in the drop down box when you select the address. Individual Delivery charges apply.

If you cannot see a local area, just give us a call at the shop to see if it is possible for us to deliver.

**Please note we do not deliver to Birmingham City Centre**

Local Delivery: If the delivery option is selected your flowers will be hand delivered by our delivery driver. 

• AM deliveries are delivered between 0900hrs and Midday.
• PM deliveries are delivered between Midday and 1700hrs.

SAME DAY DELIVERY

Same day delivery is possible, although you will need to call us on 01213552333 to make the order so that we can confirm immediately if delivery is possible.

DELIVERY OF FUNERAL FLOWERS

We guarantee to deliver funeral flowers in plenty of time before the funeral.

IF NO-ONE IS HOME?

If no one is at the address given to accept the delivery we will at first try a neighbour. If there is anywhere safe to leave the flowers we will do so, if this is not the case we leave a calling card and return the flowers back to the shop and arrange a fresh delivery with the recipient.

MOTHERS DAY DELIVERIES

We do deliver on Mother’s day, and start deliveries as early as 08:30am. We do not deliver after midday on Mother’s day.
Please ensure the recipient will be home to receive their delivery between 0830 and midday.

BANK HOLIDAYS and SUNDAYS

We do not deliver on Bank Holidays.

We do not routinely deliver on Sundays, however if Mothers day, Valentines and Christmas Eve fall on a Sunday we will deliver.  If in doubt,

please call the shop.

COLLECTIONS

If you wish to collect you order in person.  Then your order will be ready for you to collect between 09:00hrs and Midday for AM collections and Midday to 17:00hrs for PM collections.

If for any reason you are unable to collect your order please let us know.

We will try to make contact with you if you do not collect within your requested time in case you have forgotten.